Orders, Delivery and Return Policy
π¦ Orders & Delivery
- CoD shipping across Pakistan via TCS.
- 4% Tax on CoD order will be applied as instructed by government.
- For accessories, Delivery Charges to be sent advance.
- For Laptop, 25% amount to be paid in advance for CoD orders.
- 2β3 business days in major cities, 4β5 in others
- No allow to open parcel policy.
- 15 Days Check Warranty for Non-Warranty Items.
- For Orders shipped via TCS, tracking Details will be shared via WhatsApp.
βοΈ Change & Cancellation
- Modify/cancel order within 4 hours or before dispatch of order.
- Once the order is dispatched, cancellation will only be possible without returning delivery charges.
π οΈ Warranty, Repair & Replacement
- Report wrong/damaged items within 24β―hrs with video proofs.
- Claim for damaged items will not be catered without actual video.
- Product should not have any scratch or damages for Warranty claim.
- All Accessories should be present with in the box.
- The QA team will determine the refund or replacement after the inspection of product.
- Quality & authenticity checked on return.
βοΈ Contact & Additional Info
- 042-37120011 or WhatsApp 0336-7120011 for official communication.
- Follow updates/offers on Facebook, Instagram and WhatsApp Channel.
π¨ Important Notice
- Do not accept if the parcel is damaged, opened, or mishandled.
- Delivery for laptop is possible via TCS or Cargo (delivery charges vary on both)